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Contact Us

Our main office and workshop are situated in Colwyn Bay, North Wales

  51 Conway Road
Colwyn Bay, Conwy
North Wales, LL29 7AW

When you contact us with your Data Recovery enquiry, please have the following information at hand (or alternatively you can fill in the online form which can be found below this section):

Your Name and Company Name (if applicable)
Your contact details (Telephone no., Address, Email address)
Failure Symptoms (noises, messages appearing on screen etc.)
Key Files (the files that are a must in terms of recovery - eg. My Documents, Outlook Express content)
Operating System (OS) (Windows 98, Windows 2000 etc.)
Partitions (The drives your computer is split up into (C,D etc)
FAT or NTFS (File System) if known

Note: Don't worry if you are unsure about any of the above - a simple phone call to us and we can usually find out the information ourselves.

Name :

Company Name :

Address :

Telephone no :

Email :

Failure Symptoms :

Key Files :
Operating System :
Partitions :
FAT NTFS etc :
Other Details :

Please Note: When send your hard-drive for analysis, please ensure it is boxed securely and well protected in its packaging. We do not accept responsibility for any damage that occurs in transit.


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Live Recovery is part of the Live Tech Group of Companies